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Building water services in Edmonton and nearby communities

ProShield is based in Edmonton and works with condominium, multi-unit and commercial building water concerns. Start with the property address, the affected area and whether the condition is active or stable.

For St. Albert, Sherwood Park, Leduc, Spruce Grove, Beaumont, Fort Saskatchewan, Stony Plain, and other nearby Alberta locations, call with the exact property address and condition. The team will confirm whether and how the request can be served.

What determines coverage

An active-water request and a scheduled prevention review do not have the same travel or timing needs. Coverage depends on safety, the type of building, the available access contact, the suspected condition, and whether the right response can be provided without making a promise the team cannot keep.

• Exact building address and community
• Active water versus a stable or intermittent condition
• Property type and affected area
• Safe access and an on-site contact
• Current response and scheduling availability

Prepare for a visit to a shared building

A useful first conversation connects the water concern with the people who can provide access. For a condominium, identify the manager or board contact and the affected suites. For a commercial property, explain occupancy hours and access restrictions.

For a planned review, gather the leak history, available water-use records and information about the domestic hot- and cold-water system. ProShield can then discuss whether an investigation, a LEaC Shield assessment or Leak Defense planning is the appropriate starting point.

• An on-site contact and the affected floor or suite
• Safe access to the relevant mechanical spaces
• Recent repair or incident information, if available
• Any resident or tenant coordination required

Questions people ask