Tenancy
A tenant leak is still the corporation’s building. Get the manager in the loop.
This is not landlord-tenant legal advice. In practice, files stall because the owner, the tenant, and the board each think someone else called.
The tenant should have the after-hours building number.
Not only the owner’s cell, which may be on silent in another city.
Owners should not tell tenants to ‘just call a plumber’ into a stack.
The building needs one investigation path.
Access instructions belong in writing.
Who has keys, who can approve entry, and who pays later are separate sentences.
Questions people ask
Can the tenant call ProShield directly?
Yes for active water. The visit still goes better with the manager and a key path.
Does a tenant error change the source finding?
The finding should still name the fixture or pipe. Responsibility language comes after.