Common property
If it is in a hallway, the building places the trade call. You still have to report it.
This is not a bylaw ruling. Occupants who wait because ‘it is common property’ let water run. The manager cannot see a wet shaft from home.
Report it the minute you see it.
Photo, time, location. Then the manager owns the contractor call.
Do not hire a personal plumber into a shaft.
That is how two invoices meet in one chase.
Occupant suites that got wet still belong on the same ticket.
Common-element source, private-element damage. One timeline.
Questions people ask
If I did not cause it, do I still call?
Yes. Reporting is not an admission. Silence is how downstairs ceilings grow.
Can I refuse entry to a common-element investigation that needs my closet?
Access is a corporation process. Blocking it usually delays everyone’s file.